APA Style

Lee, Dick. (2000). The Customer relationship management survival guide . Minnesota: High Yield Marketing.

Chicago Style

Lee, Dick. The Customer relationship management survival guide. Minnesota: High Yield Marketing, 2000. Printed Material.

MLA Style

Lee, Dick. The Customer relationship management survival guide. Minnesota: High Yield Marketing, 2000. Printed Material.

Turabian Style

Lee, Dick. The Customer relationship management survival guide. Minnesota: High Yield Marketing, 2000. Printed Material.