The Art and Science of Competency Models is a single, easy-to-read source that a human resource professional - or a line manager being asked to improve on-the-job effectiveness - can use without a degree in statistics or the help of an outside consultant. Cutting through the technical jargon. Anntoinette D. Lucia and Richard Lepsinger provide you with a much-needed manual to developing and using effective competency models.


TABLE OF CONTENTS

List of Exhibits
Preface

1 The What, Why, and How of Competency Models
2 How Competency Models Can Enhance HRM Systems
3 Competency Models: Laying the Groundwork
4 Developing a Competency Model from Scratch
5 Finalizing and Validating Competency Models
6 Integrating Competency Models into HRM Systems
7 Communicating Purpose and Gaining Commitment: Selling the Idea to Others in Your Organization
Resource A Validated Generic Competency Models
Resource B Position-Specific Competency Models

References
About the Authors
Index