This book demonstrates that in many cases, a boss's attitudes and behaviors can cause certain individuals, including those with great potential, to fail. Drawing on interviews, stories, and research, the book shows how to recognize the mental biases that cause bosses to trigger the failure cycle, how to interrupt the cycle, and how to prevent it.

Based on ten years of study into boss-subordinate relationships, Manzoni and Barsoux show that this Set-Up-to-Fail Syndrome is not confined to relationships with the proverbial "boss from hell." Even respected leaders-whether CEOs, teachers, or coaches-get caught up in it. The problem stems from the fact that while most managers empower and encourage star performers, they tend to micromanage and control perceived "weaker" performers in ways that stifle self-confidence and drive. The unwitting result: The latter group lives down to expectations, rather than living up to its true potential.

The cost of the Syndrome, say Manzoni and Barsoux, goes well beyond the lost productivity of a few individuals. It also threatens to derail careers, takes a heavy toll on morale, and hampers overall organizational results. Through dozens of interviews, illustrative stories, and compelling research, they show how readers can:
- Determine whether they are involved in a set-up-to-fail dynamic,
- Recognize the mental biases that cause bosses to trigger the cycle,
- Understand how subordinates contribute to fueling the problem,
- Take specific steps to interrupt the cycle through proactive
interventions, and
- Prevent the Syndrome altogether by managing relationships differently.