bringin out the best in your people and your company Galford, Robert Primary Author mixed material bibliography New York Free Press 2002 en English

Printed Material

xiv, 271 p. : index ; 24 cm. As today's headlines remind us, trust is the hot-button issue in business today, especially for investors, managers, workers, and consumers. More than ever before, the success of an organization depends on leadership that fosters strong connections across teams and among bosses, colleagues, and subordinates. Companies are in urgent need of trusted leaders, but how can managers meet that need? "Be trustworthy" is the short, logical answer, of course. But being trustworthy and building trust in an organization are not one and the same thing. The former is an inherent part of a person; the latter requires developed talent and considerable skill. Based on highly specific research and experience that covers a wide spectrum of managers and organizations, The Trusted Leader identifies the three critical types of trust that leaders need to master: strategic trust, organizational trust, and personal trust. It introduces a practical and effective formula for building organizational confidence, and provides a unique analysis of the obstacles to trust and the sources of resistance to the building of trust inside organizations. Through a series of interactive exercises, executives will learn how to determine where trust is missing and how it can be supplemented in people, departments, and even whole companies. Perhaps most timely are the book’s series of diagnostic tools and skills that help executives rebuild trust that has been broken or betrayed. TABLE OF CONTENTS Introduction Part. 1 An Overview of Trusted Leadership Part. 2 Identifying and Applying the Tools of Trusted Leaders Part. 3 How Trusted Leaders Work Part. 4 Defining Moments Part. 5 Building Trust in Perspective Afterword: The Trusted Leader Continues Notes and References About the Authors Index Leadership Business ethics AFB 0743235398 Perpustakaan - Sekolah Tinggi Manajemen PPM Pusat Informasi Manajemen AFB Gal 31566 General (General) AFB Gal download_%252822%2529.jpg.jpg 27481 2003-09-17 00:00:00 2020-01-23 15:11:16 machine generated