mixed material bibliography Westport Quorum Books 1997

ix, 168 p. : figs., refs., index ; 24 cm. Designed to assist practitioners in developing interview procedures for their organizations, this work shows how competence-based human resource management techniques can be applied to employment interviews. Research has shown that the traditional interview does not predict employment success as well as the structured interview, while the structured interview is also the method of choice to ensure a fair and nondiscriminatory hiring process. Leading the practitioner through the three-step interview process--preparation, interviewing techniques, and evaluation of applicants--this guide provides sample questions, a case study, and forms to help the reader conduct successful structured interviews. Also included is a chapter on issues related to equal opportunity employment and a comprehensive review of the literature on structured interviewing. TABLE OF CONTENTS Illustrations Preface 1 Competence-Based Structured Interviewing Process 2 Competence as the Basis for Human Resource Management Systems 3 Preparation for the Interview Appendix 3.A Glossary of Competence Factors Appendix 3.B Sample Questions Appendix 3.C Competence Model Worksheet 4 Interviewing Techniques 5 Evaluation of Applicants Appendix 5.A Evaluation Rating Form Appendix 5.B Competence Evaluation and Documentation Guides 6 Equal Employment Opportunity and the Employment Interview 7 Highlights from Previous Reviews of the Literature 8 Panel Interviews 9 Structured Interview Techniques 10 Validity of the Employment Interview Conclusion References Subject Index Name Index FBGD 1567200508 Perpustakaan - Sekolah Tinggi Manajemen PPM Pusat Informasi Manajemen FBGD Ber 27483 2003-06-13 00:00:00 2009-11-16 00:00:00 machine generated