mixed material bibliography London Kogan Page 2002

vii, 280 p. : figs., refs., tabs., cases, index ; There are thousands of business start-ups in the US every year and a large number of them fail. Personnel issues are more likely to determine the success or otherwise of small or growing business than their larger counterparts. Consequently a consistent management approach is desirable. This essential book for small businesses deals with all the key areas such as recruitment and selection, induction and training, improving performance, consultation and communication, health and safety and disciplinary issues. Required reading for any small business owner or manager, it can mean the difference between success and failure. TABLE OF CONTENTS Preface Acknowledgements 1 Introduction 2 Getting the best people 3 Improving performance 4 Training and developing employees 5 Rewarding employees 6 Communication, consultation and involvement 7 Equal Opportunities 8 Health, safety and welfare 9 Discipline, dismissal and redundancy 10 Getting the changes you need Index FA/AZH 0749436220 Perpustakaan - Sekolah Tinggi Manajemen PPM Pusat Informasi Manajemen FA/AZH Str 27484 2004-03-01 00:00:00 2010-05-25 00:00:00 machine generated