A collection of tools and techniques for evaluating your training programs. Twenty-six lessons in this book typically begin with instructions followed by examples. The examples illustrate how different methods of evaluation are applied to a variety of organizations and areas of training. You'll get guidelines for preparing reports and a "success story" that can be used to publicize the effectiveness of your training efforts and to win support from senior management. And finally, you'll be able to evaluate your own strength on six instructional competencies with the self-assessment contained in this book.