a practical guide to tracking the six key indicators Phillips, Jack J. Primary Author Stone, Ron Drew Additional Author mixed material bibliography New York McGraw-Hill 2002 en English

Printed Material

xv, 284 p. : tabs., figs., index ; 24 cm. TABLE OF CONTENTS Acknowledgments Introduction Ch. 1 The Need for and Benefits of Measurement and Evaluation of Training Outcomes Ch. 2 The ROI Model and Process Ch. 3 Step 1. Develop Training Objectives: The Basis for Measurement Ch. 4 Step 2. Develop Evaluation Plans and Baseline Data Ch. 5 Step 3. Collect Data During Training (Levels 1 and 2) Ch. 6 Step 4. Collect Data After Training (Levels 3 and 4) Ch. 7 Step 5. Isolate the Effects of Training Ch. 8 Step 6. Convert Data to Monetary Values Ch. 9 Step 7. Identify the Costs of Training Ch. 10 Step 8. Calculate the Return on Investment (Level 5) Ch. 11 Step 9. Identify Intangible Benefits Ch. 12 Step 10. Generate an Impact Study Ch. 13 Fast and Easy Approaches to Measuring Training Outcomes Ch. 14 Gaining Management Support and Implementing the Process Index FC 419 0071387927 Perpustakaan - Sekolah Tinggi Manajemen PPM Pusat Informasi Manajemen FC 419 Phi 31731 Restricted (Retricted) FC 419 Phi how.jpg.jpg 27682 2004-03-24 00:00:00 2021-05-21 20:12:03 machine generated