This groundbreaking book offers practical advice and rules of thumb for designing a business strategy that focuses on knowledge as an intangible asset. In eight chapters, Sveiby assembles a veritable toolbox of knowledge-based management techniques to enable managers to meet the new business challenges of the coming century.


TABLE OF CONTENTS

Preface
Partt. 1 The Era of the Knowledge Organization
Ch. 1 The New Wealth: Intangible Assets
Ch. 2 Tapping into the Limitless Resources of the Knowledge Era
Ch. 3 What is Knowledge? What is Competence?
Ch. 4 The Key Activity in Knowledge Organizations: Transferring Knowledge

Part. 2 Managing Intangible Assets
Ch. 5 The Four Power Players in the Knowledge Organization
Ch. 6 Keys to Developing and Utilizing Professional Competence
Ch. 7 Building Internal Structure to Support Knowledge Transfer
Ch. 8 Improving Efficiency and Effectiveness through Internal Structure
Ch. 9 Managing External Structures to Maximize Knowledge Assets
Ch. 10 Comparing Knowledge-Focused and Information-Focused Strategies

Part. 3 Measuring Intangible Assets
Ch. 11 The State of the Art of Measuring Intangible Assets
Ch. 12 Measuring Competence, Internal Structure, and External Structure
Ch. 13 Implementing Systems for Measuring Intangible Assets

Notes
References
Index
About the Author