CONTENTS
Overview
Organization
Playing the game
Administration
Rational
Conclusion

Appendix 1 Instruction on how to play the simulation
Appendix 2 Rights and responsibilities of the playing board moderator
Appendix 3 Construction of the playing board
Appendix 4 Review or study questions for the simulation and seven suggested sequences of questions
Appendix 5 Challange, trivia and service situaation questions and cinstruction
Appendix 6 Answer to the challange, trivia and service situation questions
Appendix 7 Reference for where challange, trivia and servicee situation questions can be located in the student’s service trainer handbook
Appendix 8 Multi choice test questions
Appendix 9 Transparancy master