APA Style
Buttle, Francis. (2004).
Customer relationship management concept and tools .
Amsterdam:
Elsevier.
Chicago Style
Buttle, Francis.
Customer relationship management concept and tools.
Amsterdam:
Elsevier,
2004.
Printed Material.
MLA Style
Buttle, Francis.
Customer relationship management concept and tools.
Amsterdam:
Elsevier,
2004.
Printed Material.
Turabian Style
Buttle, Francis.
Customer relationship management concept and tools.
Amsterdam:
Elsevier,
2004.
Printed Material.