APA Style
Finch, Lloyd C., Sindyarta, Boni Fatius. (2003).
Call center success : melayani pelanggan secara profesional melalui call center .
Jakarta:
Penerbit PPM.
Chicago Style
Finch, Lloyd C., Sindyarta, Boni Fatius.
Call center success : melayani pelanggan secara profesional melalui call center.
Jakarta:
Penerbit PPM,
2003.
Printed Material.
MLA Style
Finch, Lloyd C., Sindyarta, Boni Fatius.
Call center success : melayani pelanggan secara profesional melalui call center.
Jakarta:
Penerbit PPM,
2003.
Printed Material.
Turabian Style
Finch, Lloyd C., Sindyarta, Boni Fatius.
Call center success : melayani pelanggan secara profesional melalui call center.
Jakarta:
Penerbit PPM,
2003.
Printed Material.