APA Style
Service management. (1991).
Boston:
HBR.
Chicago Style
Service management.
.
Boston:
HBR,
1991.
Printed Material.
MLA Style
Service management.
.
Boston:
HBR,
1991.
Printed Material.
Turabian Style
Service management.
Boston:
HBR,
1991.
Printed Material.