mixed material bibliography Boston McGraw-Hill 2000

xxv, 742 p. : gloss, index ; 23 cm. A text for students who will become technical professionals, featuring assignments and exercises that address social as well as technical issues, an emphasis on collaboration, and some 55 pages of case documents, plus chapter summaries, key terms, and margin definitions. Contains sections on understanding technical communication, acquiring the tools of technical communication, creating effective documents, and developing and maintaining a professional edge. Includes a glossary and writing strategy checklists and worksheets. Lay is professor in the Department of Rhetoric, Scientific and Technical Communication at the University of Minnesota. Annotation c. Book News, Inc. (booknews.com) TABLE OF CONTENTS PART ONE: UNDERSTANDING TECHNICAL COMMUNICATION 1. Technical Communication in Today’s Workplace 2. The Writer and the Writing Process in the Workplace 3. Audience and Technical Communication 4. The Persuasive Nature of Technical Communication PART TWO: ACQUIRING THE TOOLS OF TECHNICAL COMMUNICATION 5. Collaboration 6. Secondary Sources of Information: Libraries and Online 7. Primary Sources of Information: Surveys, Interviews, Observations 8. Editing and Style 9. Document Design and Packaging 10. Visual Display and Presentation PART THREE: CREATING EFFECTIVE DOCUMENTS 11. Creating Definitions and Descriptions 12. Instructions, Specifications, and Procedures 13. Reports and Studies 14. Reports for Decision Making 15. Proposals PART FOUR: DEVELOPING AND MAINTAINING A PROFESSIONAL EDGE 16. Professional Communication 17. Oral Presentations in the Workplace Case Documents Appendix Index Glossary MA 0256220581 Perpustakaan - Sekolah Tinggi Manajemen PPM Pusat Informasi Manajemen MA Tec 29968 2005-08-20 00:00:00 2007-12-10 00:00:00 machine generated