The cofounders of a consulting firm select the key issues currently facing business people and a panel of industry and academic "gurus" to address them in a chapter each on: the changing economy, e-commerce, knowledge management, customer relationship management, globalization, and business ethics. Annotation c. Book News, Inc.(booknews.com)

TABLE OF CONTENTS
Introduction
Ch. 1 The Knowledge Economy
Ch. 2 Electronic Commerce
Ch. 3 Knowledge Management
Ch. 4 Customer-Relationship Management
Ch. 5 Globalization
Ch. 6 Business Ethics in the Knowledge Economy
App The Gurus
Notes
Bibliography
Index