APA Style

Zaltman, Gerald. (2003). How customers think . Boston: Harvard Business School Press.

Chicago Style

Zaltman, Gerald. How customers think. Boston: Harvard Business School Press, 2003. Printed Material.

MLA Style

Zaltman, Gerald. How customers think. Boston: Harvard Business School Press, 2003. Printed Material.

Turabian Style

Zaltman, Gerald. How customers think. Boston: Harvard Business School Press, 2003. Printed Material.