mixed material bibliography Menlo Park Crisp Learning 2000

104 p. : bibs., 23 cm. In just a few years our notion of what an organization could be has changed. We have begun to see the workplace as somewhere in which people could develop, and their skills could be matched to appropriate jobs. Many organizations embraced the idea early on of establishing competencies, but it took a systematic development of techniques, known as Competency-Based Learning, to merge that idea with the concept of the "learning organization." This book is a guide through the process of developing Competency-Based Learning, from building a foundation through the designing, implementing, and measurement stages. Practical examples from organizations who had applied the concepts to their programs illustrate actual successful applications. TABLE OF CONTENTS Introduction 1 Competency-Based Learning 1 Learning Objectives for Competency-Based Learning 2 Before We Begin: Build a Competency Vocabulary 2 Success Stories 5 The Learning Organization and Adult Learners 12 Development Options for the Learning Organization 14 Part 1 Building the Foundation 15 A Systems Approach to Organizational Learning 17 Strategic Learning Systems Model 17 The Foundation--Steps 1 and 2 20 Case: The HON Company 22 Customizing Models Designed by Others 23 Workforce Competency Model 24 Office of Personnel Management Model 25 Retail Professional Competency Model 29 For More Information 31 Part II Designing a Competency-Based Curriculum 33 Assumptions About Adult Learners 35 Four Classic Assumptions 35 Adult Development and Learning Activities 35 Meeting the Needs of Adult Learners 37 Designing a Competency-Based Curriculum 38 Integrated Competency-Based Curricula: An Ideal Choice 38 Assessing Your Curriculum 41 Developing a Competency-Based Learning Curriculum: Recommendations 42 Assessing Your Resources to Design Your Own Curriculum 45 Partnering with a Supplier to Design a Curriculum 46 How Do I Know What to Partner? 48 Evaluation Exercise 49 With Whom Should I Partner? 50 Rating Form 51 How Can You Use Off-the-Shelf or Customized Programs? 52 Case: The Hon Company "Adjusts the Spokes" 54 Selecting Delivery Options 54 Competency-Based Learning Delivery Options 55 Developing the Right Mix For You 56 Case: Sears University Correspondence Program 57 For More Information 59 Part III Implementing Successful Competency-Based Learning Programs 61 Implementing a Competency-Based Learning Program 63 Role of the Project Team 63 Communication Strategies 64 Guidelines for Implementing the CBL Program 65 The Critical Role of the Supervisor 67 Case: Kodak Latin America Region 67 Case: Bank of Montreal 68 Implementation Requirements for Delivery Options 69 Self-Directed Learning Implementation 70 Case: Myer Grace Bros 70 Technology-Driven Learning 75 The Pilot and Launch 76 Launching the Competency-Based Learning Program 78 For More Information 80 Part IV Evaluating and Measuring Competency-Based Learning Programs 81 Evaluation and Measurement 83 Competency Development is a Continuous Process 83 Evaluating Results-Oriented CBL Learning Programs 85 Models for Competency-Based Learning Evaluation 85 The Four Levels of Evaluation 86 Benchmarking and Metrics 92 Conclusion 94 Appendix 95 Bibliography 97 National Retail Skills Standards FBDD/LQA 1560525665 Perpustakaan - Sekolah Tinggi Manajemen PPM Pusat Informasi Manajemen FBDD/LQA Sha 30033 2004-11-10 00:00:00 2006-12-23 00:00:00 machine generated