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  <title>The Toyota way</title>
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  <namePart>Liker, Jeffrey K.</namePart>
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   <placeTerm type="text">New York</placeTerm>
   <publisher>McGraw-Hill</publisher>
   <dateIssued>2004</dateIssued>
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  <languageTerm type="code">en</languageTerm>
  <languageTerm type="text">English</languageTerm>
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  <extent>xvii, 330 p. : figs., index ; 24 cm.</extent>
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 <note>How to speed up business processes, improve quality, and cut costs in any industry&#13;
&#13;
In factories around the world, Toyota consistently makes the highest-quality cars with the fewest defects of any competing manufacturer, while using fewer man-hours, less on-hand inventory, and half the floor space of its competitors. The Toyota Way is the first book for a general audience that explains the management principles and business philosophy behind Toyota’s worldwide reputation for quality and reliability.&#13;
&#13;
Complete with profiles of organizations that have successfully adopted Toyota’s principles, this book shows managers in every industry how to improve business processes by:&#13;
  o Eliminating wasted time and resources&#13;
  o Building quality into workplace systems&#13;
  o Finding low-cost but reliable alternatives to expensive new&#13;
     technology&#13;
  o Producing in small quantities&#13;
  o Turning every employee into a qualitycontrol inspector&#13;
&#13;
&#13;
TABLE OF CONTENTS&#13;
&#13;
Foreword&#13;
Preface&#13;
Acknowledgments&#13;
&#13;
Part. 1 The World-Class Power of the Toyota Way&#13;
Ch. 1 The Toyota Way: Using Operational Excellence as a Strategic Weapon&#13;
Ch. 2 How Toyota Became the World’s Best Manufacturer: The Story of the Toyoda Family and the Toyota Production System&#13;
Ch. 3 The Heart of the Toyota Production System: Eliminating Waste&#13;
Ch. 4 The 14 Principles of the Toyota Way: An Executive Summary of the Culture Behind TPS&#13;
Ch. 5 The Toyota Way in Action: The &quot;No Compromises&quot; Development of Lexus&#13;
Ch. 6 The Toyota Way in Action: New Century, New Fuel, New Design Process - Prius&#13;
&#13;
Part. 2 The Business Principles of the Toyota Way&#13;
Ch. 7 Principle 1: Base Your Management Decisions on a Long-Term Philosophy, Even at the Expense of Short-Term Financial Goals&#13;
Ch. 8 Principle 2: Create Continuous Process Flow to Bring Problems to the Surface&#13;
Ch. 9 Principle 3: Use &quot;Pull&quot; Systems to Avoid Overproduction&#13;
Ch. 10 Principle 4: Level Out the Workload (Heijunka)&#13;
Ch. 11 Principle 5: Build a Culture of Stopping to Fix Problems, to Get Quality Right the First Time&#13;
Ch. 12 Principle 6: Standardized Tasks Are the Foundation for Continuous Improvement and Employee Empowerment&#13;
Ch. 13 Principle 7: Use Visual Control So No Problems Are Hidden&#13;
Ch. 14 Principle 8: Use Only Reliable, Thoroughly Tested Technology That Serves Your People and Processes&#13;
Ch. 15 Principle 9: Grow Leaders Who Thoroughly Understand the Work, Live the Philosophy, and Teach It to Others&#13;
Ch. 16 Principle 10: Develop Exceptional People and Teams Who Follow Your Company’s Philosophy&#13;
Ch. 17 Principle 11: Respect Your Extended Network of Partners and Suppliers by Challenging Them and Helping Them Improve&#13;
Ch. 18 Principle 12: Go and See for Yourself to Thoroughly Understand the Situation (Genchi Genbutsu)&#13;
Ch. 19 Principle 13: Make Decisions Slowly by Consensus, Thoroughly Considering All Options; Implement Decisions Rapidly (Nemawashi)&#13;
Ch. 20 Principle 14: Become a Learning Organization Through Relentless Reflection (Hansei) and Continuous Improvement (Kaizen)&#13;
&#13;
Part. 3 Applying the Toyota Way in Your Organization&#13;
Ch. 21 Using the Toyota Way to Transform Technical and Service Organizations&#13;
Ch. 22 Build Your Own Lean Learning Enterprise, Borrowing from the Toyota Way&#13;
&#13;
Bibliography/Chapter References&#13;
Recommended for Further Reading&#13;
Index&#13;
&#13;
Keyword :&#13;
Plan-Do-Check-Action&#13;
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 <classification>KHB 5533</classification>
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