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  <title>The Competency toolkit Volume I</title>
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 <genre authority="marcgt">bibliography</genre>
 <originInfo>
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   <placeTerm type="text">Amherst</placeTerm>
   <publisher>Human Resource Development</publisher>
   <dateIssued>2000</dateIssued>
  </place>
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  <languageTerm type="text"></languageTerm>
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  <extent>irr. pages : ring binding</extent>
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 <note>Introduction
Contents
I.    Opening and purpuse
II.   Toolkit organization
III.. Toolkit audience
IV.  Considerations for using the toolkit
V.   Background of the authors
VI.  Important definitions
VII. Competencies and the human resource management system
VIII. Acknowledgement
IX.   Support for compentency program development

Part I : Gaining organizational support for competency identification
Contents
I.    What is in Part 1, and how should it be used?
II.   Things you should consider
III.  The Importance of using a consistent vocabulary
IV.   Conducting a performance diagnosis
V.   What resources are needed to conduct competency initiatives?
VI.   Evaluating the results of Part I
VII.   Laying the groundwork for the management briefing
VIII.  Preparing to present the management briefing
IX.   Delivering the management briefing
X.    Overhead masters

Appendices
I.   Vocabulary and concepts
II.   Performance diagnosis activity handout
III.  White Paper for management
IV.  An organization assessment instrument
V.  Action planning form

Part II : Creating competency models step-by-step
Contents
I.    Introduction
II.   Relationships among the toolkit parts
III.  Organizations of part II of the toolkit
IV.  Expected outcomes
V.  The Apropriate Conversational use of competency terms
VI.  An Overview of the steps for identifying competencies and
       constructing competency models
VII.  Successfully completing the project steps
       Step 1   :  Identify a competency program manager
       Step 2   :  Identify the organization sponsor
       Step 3   :  Identify target jobs for competency identification and
                       modeling
       Step 4   :   Link competency applications to strategic
                        requirements
       Step 5   :   Establish a project steering commitee
       Step 6   :   Create a project-management plan
       Step 7   :   Conduct information briefings
       Step 8   :   Review performance diagnosis informations :
                        A Go/No-Go decision time
       Step 9   :   Research job outputs/results and job tasks
       Step 10 :    identify key job competencies
       Step 11 :    Identify behavioral indicators
       Step 12  :   Construction the competency model

VIII.  Evaluating the results of Part II

Appendices
I.     :  Twelve-step process road map
II.    :  Vocabulary and concepts
III.   :   Project tasks flow chart
IV.  :   Planning and management self-checklist for compency
          identification and modeling
V.   :   Project-management planning worksheet
VI.  :   Performance diagnosis activity
VII  :    Sample job description for a fictitious organization
VIII  :   Representative examples of terminal and enabling outputs tied
            to work activities
IX   :    The Extended DACUM aproach
X    :    A competency menu for persons performing primarily
           supervisory, managerial, or executive work
XI   :    A competency menu for persons performing individual
            contributor of staff work
XII  :    A procedure using card-sort activities for competence
            identification
XIII  :   Creating your own card-sort pack for competency modeling
           with persons performing primarily supervisory, managerial,
           or executive work
XIV :   Creating your own card-sort pack for competency modeling with
            persons performing individual contributor or staff work
XV  :   A Sample competency identification strategy
XVI  :  Competency model template&#13;
</note>
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