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  <title>Change management excellence</title>
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  <namePart>Cook, Sarah</namePart>
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   <publisher>Kogan Page</publisher>
   <dateIssued>2004</dateIssued>
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  <languageTerm type="code">en</languageTerm>
  <languageTerm type="text">English</languageTerm>
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  <extent>viii, 230 p. : index ; 24 cm.</extent>
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 <note>In a constantly changing environment, businesses need to innovate and re-generate if they are to remain competitive. This book is intended to provide practical guidance on how to manage change successfully, be it large scale, such as cultural change, or slower, incremental change. Using the &quot;compass of the intelligences&quot;, a unique device developed by the authors, Change Management Excellence shows the reader how to lead and navigate change by employing business, political, spiritual and emotional intelligence.&#13;
Contents include:&#13;
* The business context for change&#13;
* The political environment and internal barriers to change&#13;
* Developing a vision of the future&#13;
* Recognizing and dealing with emotional reactions to change&#13;
* Creating and implementing innovative ideas&#13;
* Sustaining and embedding change&#13;
&#13;
Practical in approach, Change Management Excellence includes chapter-by-chapter checklists for the reader to use when implementing change. Written in an engaging style, it is also packed with international case studies illustrating how companies have successfully managed change.(from back cover)&#13;
&#13;
TABLE OF CONTENTS&#13;
1 The change leadership compass&#13;
2 Introduction to business intelligence (BQ)&#13;
3 Developing BQ&#13;
4 Auditing the external and internal environment&#13;
5 Strategic analysis&#13;
6 Implementing change&#13;
7 What is spiritual intelligence (SQ)?&#13;
8 How SQ can help in times of change&#13;
9 Identifying and developing SQ&#13;
10 Creating your personal vision&#13;
11 Creating your personal values&#13;
12 Creating organizational vision and values and bringing them to life&#13;
13 An introduction to political intelligence (PQ)&#13;
14 Increasing your PQ&#13;
15 Influencing others during change&#13;
16 Influence strategies during change&#13;
17 What is EQ and how can it help during change?&#13;
18 Assessing your EQ&#13;
19 How to increase your self-awareness&#13;
20 How to increase your self-confidence&#13;
21 How to increase your self-discipline&#13;
22 How to increase your empathy&#13;
23 How to take a positive stance on change&#13;
24 How to increase socially responsible change&#13;
25 Gearing up to change - final thoughts&#13;
</note>
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  <topic>Change management</topic>
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 <classification>LQA/AFB</classification>
 <identifier type="isbn">0749440333</identifier>
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