Changes faced now by library and information services are unprecedented, and triggered by many different factors from technological to departmental pressures. Lyndon Pugh argues that, if you canÂ’t manage change itself, you can manage responses to it with different approaches, better people management and shared management responsibilities. This book presents an overview of change management and organisational theories, explores the strategies normally associated with them, and then presents real solutions to real problems for services spanning the academic, public and commercial sectors. (copyright gower.com)