APA Style
Calming upset customers. (2003).
Boston:
Thomson.
Chicago Style
Calming upset customers.
3rd ed..
Boston:
Thomson,
2003.
.
MLA Style
Calming upset customers.
3rd ed..
Boston:
Thomson,
2003.
.
Turabian Style
Calming upset customers.
Boston:
Thomson,
2003.
.