APA Style
Telephone skills from A to Z. (2000).
Boston:
Thomson.
Chicago Style
Telephone skills from A to Z.
Revised ed..
Boston:
Thomson,
2000.
.
MLA Style
Telephone skills from A to Z.
Revised ed..
Boston:
Thomson,
2000.
.
Turabian Style
Telephone skills from A to Z.
Boston:
Thomson,
2000.
.