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  <title>Bag the elephant !</title>
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  <namePart>Kaplan, Steve</namePart>
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  <place>
   <placeTerm type="text">Austin</placeTerm>
   <publisher>Bard Press</publisher>
   <dateIssued>2005</dateIssued>
  </place>
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  <languageTerm type="code">en</languageTerm>
  <languageTerm type="text">English</languageTerm>
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  <form authority="gmd">Printed Material</form>
  <extent>207 p. : index '; 24 cm</extent>
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 <note>You probably dream of landing that big account -- the one that will put you over the top! Here's a sales and marketing strategy that can help you get that giant customer -- your own Elephant -- and dramatically increase your revenue, profits and success. More than a strategy book, this book is packed with proven tactics, tools, and techniques along with real-world examples from the author's vast experience that will demonstrate how you can put these powerful ideas to work.&#13;
&#13;
To prepare you for long-term success, this book shows you:&#13;
· the 6 keys for a successful big-customer focus&#13;
· how to map and use a big company’s red tape to your advantage&#13;
· ideas and techniques for developing your own &quot;Elephant&quot; prospect list&#13;
· how to find champions who can become your inside sales reps&#13;
· how to build strong alliances that result in maximum sales&#13;
· secrets of negotiating with an &quot;Elephant&quot; without giving away your profit margins&#13;
· techniques for turning customer catastrophes into customer loyalty&#13;
· how to avoid the 5 killer mistakes that can put you out of business. (from the publisher)&#13;
&#13;
</note>
 <note type="statement of responsibility"></note>
 <subject authority="">
  <topic>Consumer satisfaction</topic>
 </subject>
 <classification>BT/BA 363</classification>
 <identifier type="isbn">1885167628</identifier>
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  <physicalLocation>Perpustakaan - Sekolah Tinggi Manajemen PPM Pusat Informasi Manajemen</physicalLocation>
  <shelfLocator>BT/BA 363 Kap</shelfLocator>
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