mixed material bibliography Boston HBS Press 2004

ix, 140 p. : 22 cm This guide will help managers develop the skills to deal with difficult people and personalities and learn to work productively with them. Readers will learn to manage anger and negativity in the workplace, understand how to use feedback to improve a situation and know when and how to hold people accountable for their actions. FA/MEL 979365905X Perpustakaan - Sekolah Tinggi Manajemen PPM Pusat Informasi Manajemen FA/MEL Dea 32792 2006-04-04 00:00:00 2014-02-11 00:00:00 machine generated