This book will help the information professional to become self-sufficient in answering enquieries. Step by step, it guides the readers through all the stages of research, from finding out what the enquirer really wants, to providing a polished, value-added answer.
The contents include:
- Techniques for getting started
- Tips for efficient search strategies
- How much information to select
- How to choose between printed and electronic sources
- How to meet deadlines every time
- What to do when the answer is now where to be foun
- How completed enquiries can help the information servioce to develop. (cited from the back cover)