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  <title>Balanced scorecard diagnostics :</title>
  <subTitle>maintaining maximum performance</subTitle>
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  <namePart>Niven, Paul R.</namePart>
  <role>
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 <typeOfResource manuscript="no" collection="yes">mixed material</typeOfResource>
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  <place>
   <placeTerm type="text">Hoboken, New Jersey</placeTerm>
   <publisher>John Wiley &amp; Sons</publisher>
   <dateIssued>2005</dateIssued>
  </place>
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  <languageTerm type="code">en</languageTerm>
  <languageTerm type="text">English</languageTerm>
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  <form authority="gmd">Printed Material</form>
  <extent>xvii, 206 p. : exh., figs., indexs ; 24 cm.</extent>
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 <note>Niven offers tips for businesses on how to use Balanced Scorecard more effectively for performance measurement. He explains the basics, how to use the system, implementing a team, training, communication planning, developing a strategy map, assessment, setting targets, cascading, budgeting, compensation, and corporate governance. Results and how to report them are discussed, and the book concludes with a case study of the Canadian telecommunications company Aliant. Annotation Â©2006 Book News, Inc., Portland, OR</note>
 <note type="statement of responsibility"></note>
 <subject authority="">
  <topic>Performance</topic>
 </subject>
 <subject authority="">
  <topic>Balanced Scorecard</topic>
 </subject>
 <subject authority="">
  <topic>Strategy</topic>
 </subject>
 <subject authority="">
  <topic>Case Studies</topic>
 </subject>
 <subject authority="">
  <topic>Measurement</topic>
 </subject>
 <subject authority="">
  <topic>Organizational behaviour</topic>
 </subject>
 <subject authority="">
  <topic>Tools</topic>
 </subject>
 <classification>AD/ADBE/LQ 363</classification>
 <identifier type="isbn">0471681237</identifier>
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  <physicalLocation>Perpustakaan - Sekolah Tinggi Manajemen PPM Pusat Informasi Manajemen</physicalLocation>
  <shelfLocator>AD/ADBE/LQ 363 Niv</shelfLocator>
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