Niven offers tips for businesses on how to use Balanced Scorecard more effectively for performance measurement. He explains the basics, how to use the system, implementing a team, training, communication planning, developing a strategy map, assessment, setting targets, cascading, budgeting, compensation, and corporate governance. Results and how to report them are discussed, and the book concludes with a case study of the Canadian telecommunications company Aliant. Annotation ©2006 Book News, Inc., Portland, OR