mixed material bibliography London CRC Press 2006

xvii, 266 p. : figs., tabs., index ; 24 cm.Book</D The problem solving methods discussed in this book cover much more than how to determine the obvious cause of the problem. This book discusses how to set up a blame free methodology that encourages deeper problem discovery that results in permanent solutions. It stresses that Root Cause Analysis requires a dedicated team coupled with management support and explains ways to communicate the impact so a business case can be made. Best of all it teaches how to create an entire company of proactive problem solvers that will move your operation to the next level of profitability and effectiveness.(cited from foreword) AEF 0849353408 Perpustakaan - Sekolah Tinggi Manajemen PPM Pusat Informasi Manajemen AEF Lat 32999 2006-07-11 00:00:00 2007-11-09 00:00:00 machine generated