mixed material bibliography San Francisco Jossey-Bass 2005

xiv, 289 p. : figs., exh., index ; 23 cm. To facilitate a deeper understanding of social intelligence, Albrecht breaks it down into the following five dimensions, forming the “SPACE” acronym: 1. Situational Awareness. This is the ability to read situations and to interpret the behaviors of people in those situations. 2. Presence. This includes a whole range of verbal and nonverbal behaviors that define you in the minds of others. 3. Authenticity. This comprises the behaviors that cause others to judge you as honest, open and “real.” 4. Clarity. This is the ability to explain your ideas and articulate your views. 5. Empathy. This is the ability to “connect” with others. After describing the details of each of these aspects of social intelligence, Albrecht provides a set of practical models and tools that can be used every day to define and measure these competencies so we can better understand our own social intelligence skills and preferences. By laying out a step-by-step assessment of interaction skills, he offers a tool with which we can compare our own perceptions of ourselves with those of others, allowing us to reflect on and plan the areas of social intelligence that we would like to improve. Albrecht delivers a compelling concept in a straightforward context that invites anyone interested in improving his or her social skills to learn simple ways to tap into the vast potential of success. Fascinatingfrom beginning to end, Social Intelligence provides the stories and ideas that can help us grow in our work and our lives through better interactions with others. (text cited from www.summary.com) LA/LXMD 0787979384 Perpustakaan - Sekolah Tinggi Manajemen PPM Pusat Informasi Manajemen LA/LXMD Alb 33019 2006-07-24 00:00:00 2008-03-05 00:00:00 machine generated