Table of Content:

- Difficult decisions for uncertain world
- The tall order of taming change
- Avoiding unrest in a volatile environtment
- Past experience points the way to the future
- Changing mental models in an uncontrollable world
- Is it possible to really "master" uncertain?
- A focus on the exceptions that prove the rule
- Step into the unkwon
- The search for security
- Turn on, tune in and sense the way ahead
- The customer holds the key to great products
- The value of different perspectives
- Connections and conversations provide the fuel innovation
- A cure for selection fever
- Rewriting the rules
- Change is closer than its seems
- Red flags on the horizon
- Growth beyond the core
- Teams across borders
- An even-handed response to an uncertain context
- Out with the old, in with the new
- The ghost in the machine
- More than idle chatter
- The price is not always right
- When alarm bells ring
- The fruitless search for certainly
- European business is in transition to IFRS