Bergeron, Bryan Primary Author mixed material bibliography New York John Wiley & Sons 2002 en English

Printed Material

xii, 220 p. : figs., gloss., index ; 23 cm. Full of valuable tips, techniques, illustrative real-world examples, exhibits, and best practices, this handy and concise paperback will help you stay up to date on the newest thinking, strategies, developments, and technologies in CRM.(text from the publisher) Customer relations BTC 0471206032 Perpustakaan - Sekolah Tinggi Manajemen PPM Pusat Informasi Manajemen BTC Ber 31315 General (General) BTC Ber 33059 2002-09-19 00:00:00 2025-12-23 10:23:39 machine generated