This book is about achieving better results for individuals, teams and organisations. It is about improving organisastional performance.
It is based on Time Management International’s (TMI) many years of experience from working with culture change in various kinds of organisations in more than forty countries.
In the past, organisations have competed for customers and market share. Today, and even more so in the future, organisations will also have to compete for the best employees.
An organisation which can attract the best people, retain them and ispire them to perform at their best is not only professionally competent. It is also emotionally and socially competent.
Emotionally and socially competent organisations have what THI calls an "Employeeship culture". Employeeship is a special kind of commitment characterised by everyone demonstrtating responsibility, loyalty, initiative, trust, and energy.
This book designed to walk the reader through a basic undestanding of what emotional intellegence is, why it is important for the individual and for organisations, and how to improve it and apply in the workplace. (text cited from back cover)