This groundbreaking book from Hewitt Associates regional practice is the first to pinpoint the key strategies that top Asian employers use to draw out the best in their employees. Based on more than four years of research work, the authors provide a plethora of fascinating data drawn from hundreds of organizations and thousands of employees. Companies profiled include US multinationals operating across Asia such as Procter & Gamble, FedEx, and The Ritz-Carlton group; Asian companies competing in the global marketplace such as Infosys and Flight Centre; and local businesses such as Thai Carbon Black and Hsin Chong Real Estate Management.

From amid the turbulence and volatility of the Asian markets, a few lessons stand out. Dominant amongst these themes is that of strong leadership. The kind of leadership that articulates a clear direction, is credible and resonates with employees at all levels. Through strong accountability processes, the top companies have a knack for identifying and nurturing the best talent to become even better and deliver extraordinary performance.

The authors demonstrate that across a wide range of organizational processes, some organizations ‘get it right, while the majority does not. The implications from the empirical findings are persuasive and provide a practical perspective to those companies who want to change the catch cry ‘People are our most important asset from rhetoric to reality. (cited from inside flap)