Baker, William H. Primary Author mixed material bibliography New York McGraw-Hill 2005 en English

Printed Material

viii, 346 p. : figs., tabs., index ; 24 cm. Lessons from the world's most profitable businesses show you how to turn knowledge assets and investments into a critical competitive advantage Effective knowledge transfer creates firms with a rich supply of intellectual capital that innovates quickly and converts knowledge into value and profit. Winning The Knowledge Transfer Race examines the best practices of IBM, Raytheon, Verizon, Xerox, Buckman Labs, GE, and Toyota in knowledge transfer, benchmarking, and process improvement, showing you how to duplicate these approaches. Michael English and William Baker give the solutions and practical steps for managing and leveraging intellectual capital at a Six Sigma level and incorporating it into your company’s best practices. Knowledge Management Business enterprise AK/AZA 0071457941 Perpustakaan - Sekolah Tinggi Manajemen PPM Pusat Informasi Manajemen AK/AZA Eng 33427 General (General) AK/AZA Eng download_%252882%2529.jpg.jpg 33205 2006-10-02 00:00:00 2020-03-05 07:19:48 machine generated