mixed material bibliography USA Amacom 2006

xv, 253 p. : figs., tab., app., cases., index ; 26 Contents Forword vii Preface xiii Acknowledgements xv A Conceptual Framework for the Appraisal/Coaching Process Pretest 1. Introduction and overview How to Get Maximum Performance from Employees The Performance Review Program 2. The Basis for Appraisal Significant Job Segments Standards of Performance 3. The Appraisal and the Interview The Appraisal Process Prefparing for the Appraisal Interview Conducting the Appraisal Interview 4. The Performance Improvement Plan Preparing an Effective Plan 5. On-the-job Coaching The Effective Coach Coaching Approaches and Techniques 6. Five Program Requirements An Effective Performance Review Program Posttest Test Answers and Reasons for Them 7. Leaders Who Coach Create Coaching Cultures The Benefits of Integrating Coaching for Leaders Evoking the Coach Within The Elements of a Coaching Approach Creating a Coaching Culture Conclusion 8. Evaluating a Training Course on Performance Appraisal and Coaching 9. Case Study: Carilion Health System 10. Notes from the Field The Accenture Philosophy Managing Performance A Performance Management System Seven Coahing Principles Manager as Coach Coach as Facilitator Coaching Managers Through the Apparaisal Process 11. Sample Forms A Final Word Selected References Index About the Author Here are the tools to build a genuinely proactive performance management program. Fully updated with all-new case studies from major companies, the second edition will help managers and HR professionals: start a program designed to get maximum results; understand job requirements and set standards; use coaching to maximise performance; conduct more efficient and effective appraisal interviews; and create performance improvement plans that really work.(cited from http://webcat.london.edu) FC/FCK 0814408761 Perpustakaan - Sekolah Tinggi Manajemen PPM Pusat Informasi Manajemen FC/FCK Kir 33210 2006-10-04 00:00:00 2010-08-16 00:00:00 machine generated