mixed material bibliography San Francisco Berrtt-Koehler 2005

xiii, 182 p. : figs., tabs., index ; 24 cm. Beginning with an overview of the current state of the four level, the Kirkpatricks examine the reasons for the devastating disconnect between learning and the behavior; describes the foundations that must be in place before moving on to confront the true challenge of transferring learning to behavior; and, finally, show precisely how to ensure that there is organizational support, and employee and managerial accountability, for putting the new behaviors into practice. Twelve best-practice case studies from companies such as Toyota, AMN AMRO Bank, Nextel, and Anthem Blue Cross/Blue Shield, bring the concepts, principles, and techniques to life. (cited from inside flap) FC/FCK 1576753255 Perpustakaan - Sekolah Tinggi Manajemen PPM Pusat Informasi Manajemen FC/FCK Kir 33211 2006-10-04 00:00:00 2011-06-09 00:00:00 machine generated