This workbook supplements the progressive, modular training programs of the Social Exchange of Experience in Southeast Asia and Practical Learning (SEAL) Program.
It is uniquely design so that the participant, during the training on background on social management systems is provided with:

- detail on background on social management systems and supplementary aid during the training program;
- discussion/s to facilitate transfer of experience and informal social dialogue, as well as, "ice breaker" activities;
- notes section in every page for easy notations by participant;
- References and suggested additional reading to supplement "communication and skills development" that my be specific interest to the traine especially in reference to specific country of origen, busines sector, organizational set-up, among others;
- a detachable evaluation form for the trainee to give their comments, sugesstions and other remarks pertaining to the training on the "communication and skills development".

Outline
1. Effective communication
2. Supervisory skills development
3. Negotiation
4. Conflict Management
5. Stress Management