mixed material bibliography Dubuque, Iowa Kendall Hunt 1997

xiii, 221 p. : figs., app., index ; 24 cm. This book is based on the Language and Behaviour Profile (LAB Profile); an easy to leran tool which illustrates how each person is unique. The LAB Profile will enable you to understand and predict from someone's language in everyday conversation, how he or she will behave in a given situation. You will learn how to customize your language for specific people and groups to trigger motivation and even change people's minds. (text cited from back cover) LX/ME 0787234796 Perpustakaan - Sekolah Tinggi Manajemen PPM Pusat Informasi Manajemen LX/ME Cha 34487 2007-08-03 00:00:00 2013-11-06 00:00:00 machine generated