Is a complete resource for designing, developing, and facilitating workshops that teach others to become excellent facilitators. This book offers a comprehensive program suitable for training both new and more seasoned facilitators who want to refresh their skills. In addition to complete one-day and two-day programs, you'll find basic information on adult learning principles and explanations of key facilitator competencies needed for success. You will also find information on how to choose learning activities and facilitation techniques, use media, assess the quality of your facilitation, structure the learning environment, and handle "difficult" participants. (text cited from Preface)