APA Style

Edvardsson, Bo. (1994). Quality of service . London: McGraw-Hill.

Chicago Style

Edvardsson, Bo. Quality of service. London: McGraw-Hill, 1994. Printed Material.

MLA Style

Edvardsson, Bo. Quality of service. London: McGraw-Hill, 1994. Printed Material.

Turabian Style

Edvardsson, Bo. Quality of service. London: McGraw-Hill, 1994. Printed Material.