mixed material bibliography Van Haren 2007

viii, 110 p. : figs., app., ; 15 cm. The EFQM Excellence Model was initially developed as a framework for assessing organizations taking part in the annual "European Excellene Award". First introduced in 1992, it has subsequently been widely adopted, to become as the most extensively-used organizational assessment framework in Europe. Today, most current users have no intention of applying the principles of the model in order to win awards: rather, they use the framework - and the analysis techniques which are to be found in the model - as diagnostic tools: - to assess the health of their organization - to identify strengths and areas for improvement - to periodecally measure progress - to identify and sahare good management practices - to anticipate and target desired result in tangible, measurable ways (text cited from back cover) FC/NB 41 9789087530273 Perpustakaan - Sekolah Tinggi Manajemen PPM Pusat Informasi Manajemen FC/NB 41 Hak 34823 2008-01-08 00:00:00 2013-03-08 00:00:00 machine generated