APA Style
Zeithaml, Valarie A., Gremler, Dwayne D., Bitner, Mary Jo. (2006).
Services marketing (4th. Ed.).
Boston:
McGraw Hill.
Chicago Style
Zeithaml, Valarie A., Gremler, Dwayne D., Bitner, Mary Jo.
Services marketing.
4th. Ed.
Boston:
McGraw Hill,
2006.
Printed Material.
MLA Style
Zeithaml, Valarie A., Gremler, Dwayne D., Bitner, Mary Jo.
Services marketing.
4th. Ed.
Boston:
McGraw Hill,
2006.
Printed Material.
Turabian Style
Zeithaml, Valarie A., Gremler, Dwayne D., Bitner, Mary Jo.
Services marketing.
4th. Ed.
Boston:
McGraw Hill,
2006.
Printed Material.