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  <title>Interpersonal skills in organizations</title>
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  <namePart>De Janasz, Suzanne E.</namePart>
  <role>
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  <namePart>Dowd, Karen O.</namePart>
  <role>
   <roleTerm type="text">Additional Author</roleTerm>
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  <namePart>Schneider, Beth Z.</namePart>
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   <placeTerm type="text">Boston</placeTerm>
   <publisher>McGraw Hill</publisher>
   <dateIssued>2006</dateIssued>
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  <languageTerm type="text">English</languageTerm>
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  <extent>xvii, 394 p.: exercises, figs., index ; 28 cm.</extent>
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 <note>Table Of Contents:&#13;
&#13;
Unit 1. Intrapersonal Effectiveness: Understanding Yourself&#13;
Chapter 1. Journey into Self-awareness&#13;
Chapter 2. Self-disclosure and trust&#13;
Chaoter 3. Self-management&#13;
&#13;
Unit 2. Interpersonal Effectiveness: Understanding and Working with Others&#13;
Chapter 5. Understanding and Working with Diverse others&#13;
Chapter 6. The Importance and Skill of Listening&#13;
Chapter 7. Conveying Verbal Messages&#13;
Chapter 8. Persuading Individuals and Audiences&#13;
&#13;
Unit 3. Understanding and Wotking in Teams&#13;
Chapter 9. Negotiation&#13;
Chapter 10. Building Teams and Work Groups&#13;
Chapter 11. Managing Conflict&#13;
Chapter 12. Achieving Business Results through Effetive Meetings&#13;
Chapter 13. Facilitating Team Success&#13;
Chapter 14. Making Decisions and Solving Problem Creatively&#13;
&#13;
Unit 4. Leading Individuals and Groups&#13;
Chapter 15. Power and Politicking&#13;
Chapter 16. Networking and Mentoring&#13;
Chapter 17. Coaching and Providing Feedback for Improved Performance&#13;
Chapter 18. Leading and Empowering Self and Others&#13;
Chapter 19. Project Management&#13;
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 <subject authority="">
  <topic>Case Studies</topic>
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 <subject authority="">
  <topic>Team work</topic>
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 <subject authority="">
  <topic>Organizations</topic>
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 <subject authority="">
  <topic>Negotiation</topic>
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 <subject authority="">
  <topic>Teams</topic>
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 <subject authority="">
  <topic>Managerial activities</topic>
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 <subject authority="">
  <topic>Ethics</topic>
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 <subject authority="">
  <topic>Human relations</topic>
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 <subject authority="">
  <topic>Values</topic>
 </subject>
 <subject authority="">
  <topic>Problem solving</topic>
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 <subject authority="">
  <topic>Goals</topic>
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 <subject authority="">
  <topic>Behavioural science</topic>
 </subject>
 <subject authority="">
  <topic>Awareness</topic>
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 <subject authority="">
  <topic>textbooksmb</topic>
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 <classification>LA/FA</classification>
 <identifier type="isbn">0071244352</identifier>
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