Table Of Contents:

Part One. Introduction
Chapter 1. The Operations Function
Chapter 2. Operations and Supply Chain Strategy
Chapter 3. Product Design

Part Two. Process Design
Chapter 4. Process Selection
Chapter 5. Service Process Design
Chapter 6. Choice of Technology
Chapter 7. Process-Flow Analysis

Part Three. Quaity
Chapter 8. Managing Quality
Chapter 9. Quality Control and Improvement

Part Four. Capacity and Scheduling
Chapter 10. Supply Chain Management
Chapter 11. Forecasting
Chapter 12. Facilities and Aggregate Planning
Chapter 13. Scheduling Operations
Chapter 14. Project Planning and Scheduling

Part Five. Inventory
Chapter 15. Independent-Demand Inventory
Chaper 16. Materials Requirements Planning
Chapter 17. Just-in-Time Systems and Lean Thingking

Part Six. Case Studies