APA Style

Lovelock, Christopher H., Wirtz, Jochen. (2007). Services marketing: people, technology, strategy (6th. Ed.). USA: Pearson Prentice Hall.

Chicago Style

Lovelock, Christopher H., Wirtz, Jochen. Services marketing: people, technology, strategy. 6th. Ed. USA: Pearson Prentice Hall, 2007. Printed Material.

MLA Style

Lovelock, Christopher H., Wirtz, Jochen. Services marketing: people, technology, strategy. 6th. Ed. USA: Pearson Prentice Hall, 2007. Printed Material.

Turabian Style

Lovelock, Christopher H., Wirtz, Jochen. Services marketing: people, technology, strategy. 6th. Ed. USA: Pearson Prentice Hall, 2007. Printed Material.