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  <title>Communication excellence</title>
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  <namePart>McLaren, Ian R.</namePart>
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   <placeTerm type="text">United Kingdom</placeTerm>
   <publisher>Crown House</publisher>
   <dateIssued>2002</dateIssued>
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  <languageTerm type="text">English</languageTerm>
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  <extent>xi, 218 p. : figs., ill ; 23 cm.</extent>
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 <note>How good are your communication skills? Do you always convey the correct message, or do you sometimes feel that you are not fully understood? What this book provides is a ten-lesson course that will transform you into a consistently excellent communicator. Drawing on psychology, linguistics and Neuro-Linguistic Programming (NLP), it teaches you how best to interact with colleagues, bosses, officials, family and friends, and become adept at new and effective communication techniques.&#13;
&#13;
Providing essential training in key NLP-based methods, Communication Excellence presents powerful exercises in:&#13;
&#13;
· rapport-building&#13;
· anchoring&#13;
· changing beliefs&#13;
· calibrating&#13;
· matching, pacing&#13;
· and leading&#13;
These techniques will increase your ability to:&#13;
· manage&#13;
· sell&#13;
· market&#13;
· influence&#13;
· inspire&#13;
· innovate&#13;
&#13;
Communicating its own insights in a crystal-clear manner, Communication Excellence is an invaluable tool for all those in business who need to communicate effectively. It is essential advice for everyone wishing to convey the correct message!&#13;
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 <classification>MA/ME</classification>
 <identifier type="isbn">9781899836390</identifier>
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