How good are your communication skills? Do you always convey the correct message, or do you sometimes feel that you are not fully understood? What this book provides is a ten-lesson course that will transform you into a consistently excellent communicator. Drawing on psychology, linguistics and Neuro-Linguistic Programming (NLP), it teaches you how best to interact with colleagues, bosses, officials, family and friends, and become adept at new and effective communication techniques.

Providing essential training in key NLP-based methods, Communication Excellence presents powerful exercises in:

· rapport-building
· anchoring
· changing beliefs
· calibrating
· matching, pacing
· and leading
These techniques will increase your ability to:
· manage
· sell
· market
· influence
· inspire
· innovate

Communicating its own insights in a crystal-clear manner, Communication Excellence is an invaluable tool for all those in business who need to communicate effectively. It is essential advice for everyone wishing to convey the correct message!