TABLE OF CONTENTS :

Introduction. The Challenges of Managing in a Network Economy
Case I-1. Li and Fung Internet Issues

Chapter 1. Understanding Business Models
Chapter 2. IT Impact on business Models
Chapter 3. IT Impact on Organizations
Chapter 4. Making the Case for IT
Reading 1-1. The Five Competitive Force That Shape Strategy
Case 1-2. Amazon.com : The Brink of Bankruptcy
Case 1-3. Canyon Ranch
Case 1-4. Boing’s e-Enabled Advantage
Reading 1-5. Royal DSM N.V : Information Technology Enabling Business Transformation

Chapter 5. Understanding IT Infrastructure
Chapter 6. Assuring Reliable and Secure IT Services
Chapter 7. Managing IT Service Deliver
Chapter 8. Managing IT Project Delivery
Chapter 9. Governance of the IT Function
Chapter 10.Leadership of the IT Function