A conceptual and experiential approach to understanding organizational development.

With a focus on the development of readers’ interpersonal skills, Experiential Approach to Organization Development provides a comprehensive, realistic, innovative, and practical introduction to the field.

The eighth edition presents new and revised information, keeping the material fresh and relevant.

Table of Contents :

1 Organization Development: An Overview 1
2 Organization Renewal and Planned Change 29
3 Organization Renewal: Changing the Corporate Culture 65
4 The OD Consultant: Role and Style 89
5 The OD Consultant: Diagnostic Process 122
6 Overcoming Resistance to Change 152
7 Process Consulting Skills 177
8 OD Intervention Strategies 204
9 Employee Involvement and Empowerment: Interpersonal
Interventions 226
10 Team Development Interventions 263
11 Intergroup Development Interventions 295
12 Goal Setting 322
13 Total Quality Management: Quality and Productivity
Intervention 343
14 High Performing Systems: Systemwide Interventions 374
15 Organization Transformation: Strategy Interventions 405
16 Organization Development: The Challenge and the Future 431
Index